Policies And Procedures

Private Lessons & Class Policies

  • 24-hour cancellation policy. Late cancellations are charged in full. Earlier cancellations receive account credit only.
  • Adult clinics are for participants ages 16 and up.
  • External coaching is not permitted. Only RippnerTennis coaches may provide instruction.
  • Gift certificates are non-refundable.
  • Clinics are non-transferable and non-refundable.
  • Coach assignments may change without notice.
  • Late arrivals of 15 minutes or more may result in loss of reservation.
  • Players placed in an incorrect level may be asked to switch classes.

Weather Policy

  • Weather-related cancellations are communicated via email.
  • Classes may be canceled for temperatures at or below 32°F or wind chill at or below 30°F.
  • Temperatures at or above 105°F may result in cancellation.
  • Sustained winds at or above 30 mph may result in cancellation.
  • Partial cancellations are charged only for completed session time.

Low Attendance Clinic Policy

1-Hour Clinics

2 or more players 1 hour
1 player 45 minutes

1.5-Hour Clinics

3 or more players 1.5 hours
2 players 1 hour
1 player 45 minutes

High Intensity 1.5-Hour Clinics

2 or more players 1.5 hours
1 player 1 hour

2-Hour Extended Clinics

3 or more players 2 hours
2 players 1 hour 15 minutes
1 player 1 hour

Camp Cancellation Policy

  • 1 week or more notice results in a full credit.
  • 3 to 6 days notice results in a 50 percent credit.
  • 2 days or less notice results in no credit or refund.

Low Attendance Camp Policy

  • If there are 1 to 2 players registered, camp will be shortened to 90 minutes.
  • If there are 3 players registered, camp duration will be reduced to 2 hours.


Privacy Policy