Question 1

How do I book a lesson or clinic?

Accepted Answer

You can book a lesson or clinic directly through the RippnerTennis Account Portal at rippner.clubautomation.com, or by downloading the RippnerTennis app on Apple or Google Play.

Question 2

How do I reserve a court?

Accepted Answer

Full details on reserving a court can be found on our Court Reservations page. All of our locations are outdoor facilities.

Question 3

Do I need to pay for a membership to reserve a class or book a court?

Accepted Answer

We do not charge membership fees. For clinics, programming, and online reservations, you will need to create an account with a payment method on file. Walk-in court reservations do not require an account.

Question 4

What services does RippnerTennis offer?

Accepted Answer

We offer private lessons, group clinics, mixers, camps, and development programs for players of all levels. We also provide racquet stringing services and sell racquets, accessories, and apparel in our pro shops.

Question 5

Do you offer racquet stringing services?

Accepted Answer

Yes. Standard stringing is $23 with up to 7 business day turnaround. Express stringing is $30 with 2 business day guaranteed turnaround. String options start at $10. We also offer re-gripping and grommet services.

Question 6

What is your cancellation policy?

Accepted Answer

Clinics and lessons must be canceled at least 24 hours in advance to avoid charges. Camps and longer-term programs have extended cancellation policies. Full details are available on our Policies page.

Question 7

How do I use my account credits?

Accepted Answer

When you remove yourself from a clinic outside of the 24-hour cancellation window, your payment is converted into account credit. To use credits, email info@rippnertennis.com with the clinic type, date, and time you would like to book. You may also opt into the house charge option, charges are processed on the 7th, 14th, 21st, and 28th of each month, and on billing days available credits are applied automatically before charging your card. To activate this option, email info@rippnertennis.com. When using the app, select "charge my house account" at checkout.

Question 8

How do I register my child instead of the parent?

Accepted Answer

Log in to the RippnerTennis Account Portal at rippner.clubautomation.com, add your child as a family member under your profile information, then select your child's name when registering for a class or clinic.

Question 9

Do you offer Gift Cards?

Accepted Answer

Yes. Please contact us at info@rippnertennis.com for more information on purchasing a RippnerTennis Gift Card.

Question 10

Do you offer league play?

Accepted Answer

RippnerTennis partners with local tennis organizations to designate courts for adult league play. To learn more or join a team, visit WTTA (wttatennis.com), CATA (austintennis.org), or ATL (atltennis.org).

Question 11

What ages and skill levels do you cater to?

Accepted Answer

Our programs are designed for players of all ages and skill levels, from beginners to advanced competitors.

Question 12

Do you offer pickleball?

Accepted Answer

No. We are a tennis-only facility and do not offer pickleball at any of our locations.

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