Online Court Reservations
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New users register here. Please Do Not create a new account if you are already using 10sPortal with Caswell or Travis Country.
Q? What if i am already registered with 10sPortal through Caswell Tennis Center?
A: Go to your Caswell Login page, login and you will be prompted by a pop-up window to Join RippnerTennis @ SATC. If you have dismissed the prompt, Please send us an email at [email protected] with “ATTN/10sPortal SATC” in the subject and ask us to add you to the SATC Portal. Please include your First/Last name and user name with Caswell.
Q? What if i am already registered with Travis Country?
A: Please send us an email at [email protected] with “ATTN/10sPortal SATC” in the subject and ask us to add you to the SATC Portal. Please include your First/Last name and user name with Travis Country.
Hours of Operation: Phone Hours : Reservation Hours
Monday – Friday:
Pro Shop & Courts are open from 8am – 10pm
Phone lines for general calls open at 8:15am
Phone lines for Reservations open at 8:45am
Saturday & Sunday:
Pro Shop & Courts are open from 8:30am – 8pm
Phone lines for general calls open at 8:30am
Phone lines for Reservations open at 8:45am
What are the “Court Fees” to Play?
Austin Residents (simply an Austin mailing address)
Junior (ages 1-17) $2.00 per player per reservation
Adults (ages 18-61) $4.00 per player per reservation
Seniors (ages 62+) $3.00 per player per reservation
Non Residents (for visitors or addresses in local municipalities separate from Austin like Westlake, Rollingwood, Sunset Valley, ect ect)
All Ages $5.00 per player per reservation
How do I Reserve a Court by Phone Call and What are the Rules?
- Reservations by phone and in person begin at 8:45am every day of the week, please do not call or show up before 8:45am and attempt to reserve a court.
- You are allowed to request reservations up to 2 days in advance and no further out.
Example: On Monday you can request courts for Monday, Tuesday and Wednesday only. Most calls on a Monday will be for a Wednesday reservation.
- Please only request 1 reservation per phone call and be prepared to give us the Last names of the players checking in. We are required to collect a court fee for every single player that uses the court. If you have a reservation and invite 10 people out to play, we expect all 10 players to pay a court fee.
- Reservations are always recommended, walk-ins have no guarantee of court availability.
- We offer a waiting list to fill no shows or canceled reservations. Answered calls will be offered the available court. Calls that go to voicemail will be informed of the open court as a courtesy but it is up to you to listen to the message and return the call. The court may or may not still be available when you return the call.
- Exceptions to the 8:45am Rule:
1. On a weekday morning (Monday – Friday) you can call at 8:15am when our phone lines open to inquire if a court is open straight away on that morning only. If it is available we will reserve it for you, but we will not reserve any courts further out than that morning.
2. On a weekend morning (Saturday or Sunday) you can call at 8:30am when our phone lines open to inquire if a court is open straight away on that morning only. If it is available we will reserve it for you, but we will not reserve any courts further out than that morning.
- We reserve the right to to maximize court usage by only allowing certain start times for singles and doubles reservations.
Example: John Doe calls to request a doubles reservation from 7:30pm -9:30pm. Although it is theoretically available we will ask him to choose 6pm-8pm, 6:30pm-8:30pm, or 8pm-10pm. This will allow us to “maximize” the space available and provide more reservations for everyone.
Question?: Your courts seem to always be full, are there any tips for getting a reservation?
If you do not call at 8:45am to book a court 2 days out it may be difficult to get a reservation when you want one. We suggest to ask about our waiting list, we will call you at the number provided and inform you of open courts.
Another great tip is to call the front desk later in the day an see if any reservations were canceled. People with reservations often find out about a conflict a few hours before the start of their reservation and they release courts toward the end of the work day. If you call the front desk and tell them you will take any canceled courts they are more likely to call you knowing that you are ready to go at a moments notice.
Be friendly, courteous to the desk staff and get to know them, it goes a long way.
Question?: What is a “reservation” defined as and how long are they?
A reservation is a block of time determined by the number of players using the court.
Players are allowed to only make 1 reservation per phone call.
If your reservation time is up and the court is still open you may continue play at no additional charge. Additional court fees will be charged if you are associated with a 2nd reservation. You are required to yield your court to the next group of players when their reservation begins.
- 1 person is allowed 1 hour of reserved court time (for the ball machine or practicing serves)
- 2-3 people are allowed 1.5 hours of reserved court time (singles play)
- 4+ people are allowed 2 hours of reserved court time (doubles play)
Another way to think of it is that a “singles’ reservation is 1.5 hours and a “doubles” reservation is 2 hours in length.